Shipping
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International shipping is handled by International Transport Company,about 1 week time for delivery normally.
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Orders will be insured for the full purchase amount, and can be tracked on the EMS.
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Most international shipments are shipped via DHL mainly. That is why you can enjoy free shipping to UK,AU,USA and great discount offering here.Save more money now enjoying real brand new quality.
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All the Timberland Boots will be mailed inside another shipping box.
Return & Exchange
Timberlander,Inc. offers a 30 Day Satisfaction Guarantee. If for any reason, you are not completely satisfied with your purchase, we will gladly accept your return for an exchange or refund within 30 days of your delivery date if the following conditions are met:
1. Returned items must be completely new in saleable condition.
Before wearing your shoes outside, please take a few minutes to try them on a carpeted surface.Trying your shoes on a carpeted surface will ensure that we can provide a refund or exchange in the event that you are not satisfied.
We won't accept returns and/or exchanges if there is evidence that the shoes have been worn outdoors.Timberlander,Inc.reserves the right to refuse any return and/or exchange that does not meet the conditions stated herein.
2. The original shoebox and accessories must be returned with the shoes in new and saleable condition.
Please pack the shoes, shoebox, and any accessories inside another shipping box. Returns without the original shoebox and accessories will not be accepted. Returns using the shoebox as a shipping box will not be accepted also.
3. An order authorization email to get a return address
To get a return address, you can feedback here .
4. Defective products will be accepted within 30 days of the delivery date for exchange only.
We will accept a defective products within 30 days. After 30 days,the damage will usually be considered normal wear and tear associated with athletic shoes.
Order Cancellation
Cancellation of an order before the order has been dispatched, will incur cancellation fee, which is US $15.We process all orders as quickly as possible, so we are not always able to cancel an order after it is placed.Cancellation requests after the order has been dispatched will be treated in accordance with our Return policy.
About Different Countries With Different Freight Form
